Return and Refund Policy

1. Return Eligibility

• This policy applies to all products sold on our website.

•You may return products within 30 days of receiving your order.

• Items must be unused, unwashed, and in their original packaging with all labels, seals, and accessories intact.

• Non-returnable items include: personalized/custom items, perishable goods, hygiene-sensitive products (e.g., cosmetics, supplements, skincare) that were unsealed, or items inseparably mixed with others.

• Only regular-priced items are refundable; sale items are excluded.

We reserve the right to refuse any return that does not meet these conditions.

2. Return Process

To initiate a return, you must email us first at returns.deglamore@gmail.com. We will provide the return address and instructions.

Returns are your responsibility; we recommend trackable and insured shipping.

Refunds are issued to the original payment method after we receive and inspect the returned items.

3. Gifts

If the item was purchased as a gift and shipped directly to you, the refund will be issued as a gift credit.

If the gift was shipped to the purchaser, the refund will be sent to the original buyer.

4. Refund Timing

Once the returned items are received and inspected, refunds are typically processed within 7 business days.

Depending on your bank or payment provider, the refunded amount may take an additional 3–5 business days to appear in your account.

5. Abuse and Fraud

Returns are handled on a case-by-case basis and at our discretion.

Excessive or unreasonable returns, or attempts to abuse the return process, may result in rejection of future returns or orders.

6. Contact

Email: returns.deglamore@gmail.com 

Website contact page: https://deglamore.com/pages/contact